Commercial information
For commercial information about our products and services, contact our Sales department:
- By phone:
- Ogone Belgium & International: +32 (0)2 286 96 11
- Ogone Netherlands: +31 (0) 297 255 411
- Ogone France: +33 (0)1 70 70 09 03
- Ogone Germany: +49 (0)221 455 30 180
- Ogone Austria: +43 (0)1 890 63 85 00
- Ogone Switzerland: +41 (0)44 277 55 00
- Ogone United Kingdom: +44 (0)203 147 4966
- Ogone North America: +1 415 568 2151
- Via our contact form: information request
- By e-mail: sales@ogone.com
Technical support
For technical information about our products and services, contact our Customer Care department:
- Via the support section of your Ogone Back-Office.
It is the most efficient way to obtain information or support and maintain a list of your requests. - If already a customer: Login to your production account
- If owner of a test account: Login to your test account
- By phone:
- Ogone Belgium & International: +32 (0)2 286 96 11
- Ogone Netherlands: +31 (0) 297 255 411
- Ogone France: +33 (0)1 70 70 09 03
- Ogone Germany: +49 (0)221 455 30 180
- Ogone Austria: +43 (0)1 890 63 85 00
- Ogone Switzerland: +41 (0)44 277 55 00
- Ogone United Kingdom: +44 (0)203 147 4966
- Ogone USA: +1 415 568 2151
- Via e-mail: support@ogone.com
Administrative support
For administrative questions, questions related to the activation of a payment method or 3-D Secure on your account or questions related to your invoice, contact our Administrative department:
- Via the support section of your Ogone Back-Office.
It is the most efficient way to obtain information or support and maintain a list of your requests. - If already a customer: Login to your production account
- If owner of a test account: Login to your test account
- By phone:
- Ogone Belgium & International: +32 (0)2 286 96 11
- Ogone Netherlands: +31 (0) 297 255 411
- Ogone France: +33 (0)1 70 70 09 03
- Ogone Germany: +49 (0)221 455 30 180
- Ogone Austria: +43 (0)1 890 63 85 00
- Ogone Switzerland: +41 (0)44 277 55 00
- Ogone United Kingdom: +44 (0)203 147 4966
- Ogone USA: +1 415 568 2151
- Via e-mail: admin@ogone.com
Human Resources questions
For all questions related to our career offer, please contact our Human Resources department via e-mail: hr@ogone.com
Marketing questions
For all marketing related questions, please contact our Marketing department via e-mail: marketing@ogone.com
Shopper information
If you have questions concerning your online payment, please contact the web shop where you placed the order.
Ogone does not have any details on your order, only the web shop can provide you with this information.
For further information, please refer to the Ogone Shopper FAQ’s.
Report a Phishing attack
If you are the victim of a phishing attack by somebody pretending to be Ogone, please let us know so we can act upon.
Click here to find out what 'Phishing' is.
Send an email: support@ogone.com.